External Provider Website: Click Here

Moving into management for the first time can be daunting, our new managers training will help you navigate this transition with confidence. This course is designed to equip you with the core skills and knowledge needed to manage effectively from day one.

What you will learn:

  • The role and responsibilities of a line manager
  • Essential communication skills, including giving feedback
  • Managing short and long-term absence
  • Handling disciplinary and grievance issues with confidence
  • Understanding key employment laws

For managers looking to enhance their leadership capabilities, our developing manager training focuses on refining key skills and strategies that will strengthen your team’s performance and engagement.

What you will learn:

  • How to apply the right leadership style to different situations
  • Techniques for motivating your team and creating a culture of growth
  • Delegating to effectively manage time and improve team progression
  • Handling difficult conversations and improving performance
  • Managing change and addressing bullying and harassment issues