The report sets out specific examples of how we have made a difference to people on issues of public concern and includes real-life case studies demonstrating our mission to improve policing, hold the police to account, and ensure that learning from our work leads to change. These examples are about real people, with their opinions of our work expressed in their own words. We hope you find our report of interest and would welcome your feedback. Please share your views on this year’s report by completing this short survey.